Softonic review

Free live chat plugin to add engagement on you WordPress website

Tawk.to is a free live chat app that lets you talk to users live on your WordPress site. This app is free with no ads or spam. Nowadays, customers don’t care to talk on the phone much. Using the Tawk.to live chat app makes it easy and helps offer great customer service. The app is similar to Gorgias, Tidio, and Engagebay.

Tawk.to is the most widely used live chat app in the world. The best part about the app is that you can gain valuable insight and monitor visitors on your website. Plus, Tawk.to Live Chat has excellent customer service with convenient support. 

Free Tawk.to Live Chat

This app integrates with WordPress and is really easy to use. Tawk.to Live Chat is similar to Gorgias, but still offers excellent free features; Gorgias has a range of different price packages that are expensive.

Features

With the Live Chat app, you can monitor your visitors in real-time to track how often they visit your site. Tawk.to offers localized messaging for up to 45 different languages so that you can communicate with your customers in their native tongue. 

The app works with iOS and Android on mobile devices, so answering customers’ messages on your mobile device is easy and quick. It has a chat widget that displays on the bottom right screen of your WordPress site. The chat widget is available for both mobile and desktop users. A few other features that Tawk.to Live Chat offers are group chatting, screen sharing, and unlimited history.

How to use Tawk.to Live Chat

Tawk.to live chat is easy to use and just takes one minute to set up. You can create a free account on the official website. Once you sign in to your free account, you’ll be greeted with the main dashboard; make sure to add the plugin to WordPress.

Trusted users

The main site for Tawk.to has valued customer stories with a list of 14 companies that also use the app for free. Adidas, Chevrolet, and Dominos are all well-known companies that use Tawk.to live chat. As a free plugin, the app is an incredibly popular choice for customers.

  • Pros

    • Effective live chat support
    • Free software
    • Great with smaller companies
  • Cons

    • Have to quickly answer customers or they leave
    • Limited integration
    • Old fashion features
 0/1

App specs

  • License

    Free

  • Version

    0.5.4

  • Latest update

  • Platform

    WordPress

  • OS

    2.7 or higher

  • Downloads

    22

  • Size

    249.45 KB

  • Developer

Program available in other languages



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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.
Softonic
Your review for Tawk.To Live Chat
Softonic

In Softonic we scan all the files hosted on our platform to assess and avoid any potential harm for your device. Our team performs checks each time a new file is uploaded and periodically reviews files to confirm or update their status. This comprehensive process allows us to set a status for any downloadable file as follows:

Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

Warning

This software program is potentially malicious or may contain unwanted bundled software.

Why is the software program still available?

Based on our scan system, we have determined that these flags are possibly false positives.

What is a false positive?

It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.

We’d like to highlight that from time to time, we may miss a potentially malicious software program. To continue promising you a malware-free catalog of programs and apps, our team has integrated a Report Software feature in every catalog page that loops your feedback back to us.

Flag any particular issues you may encounter and Softonic will address those concerns as soon as possible.